Shipping Policy

At Drapeloria, we believe every home deserves beautiful table linens and decorative essentials delivered with care. Every order is carefully processed and inspected before shipment to ensure a positive shopping experience from checkout to delivery.

Our Shipping Philosophy

To provide customers with a diverse collection of tablecloths, table runners, placemats, and decorative dining essentials while maintaining fair pricing, many of our products are shipped through specialized fulfillment partners.

This approach allows us to:

Offer a wider selection of home décor and table styling products
Maintain competitive pricing by reducing unnecessary distribution costs
Perform quality inspections before shipment
Deliver carefully selected products directly to customers worldwide

We appreciate your patience and support as we work to bring beautiful home essentials to your doorstep.

1. Processing Time & Shipping Fee

Every order undergoes order verification, quality inspection, and packaging before shipment.

Order Processing Time

Please allow 1–3 business days for order processing.

Peak Seasons

During holidays, seasonal sales, or promotional events, processing may take up to 5 business days.

Shipping Fee

We offer Standard Shipping at a flat worldwide rate of $5.99 per order.

Shipping fees are displayed at checkout before payment is completed.

2. Estimated Delivery Times

Because products may be shipped from different fulfillment locations, delivery times may vary depending on destination.

Region	Estimated Delivery Time
United States	9–15 Business Days
Canada / United Kingdom / Australia	11–16 Business Days
Europe	10–16 Business Days
Rest of World	14–18 Business Days

Delivery estimates are provided for reference only and are not guaranteed delivery dates.

Unexpected delays caused by customs inspections, weather conditions, carrier disruptions, or public holidays may affect transit times.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking Updates

Please allow 1–3 business days for tracking information to become active after a shipping label has been created.

If tracking information does not update immediately, your package is still in transit and updates will appear once the carrier scans the shipment.

4. Customs, Duties & Taxes

International orders are generally shipped on a Delivered Duty Unpaid (DDU) basis.

Customers may be responsible for:

Import duties
Customs fees
Value-added taxes (VAT)
Other charges imposed by local authorities

Drapeloria is not responsible for customs delays or fees assessed by local governments.

5. Order Changes & Cancellations

We begin processing orders quickly to ensure prompt shipment.

If you need to:

Change your shipping address
Modify order details
Cancel an order

Please contact us within 12 hours of placing your order.

Contact Information

Email: support@drapeloria.com

Phone: (743) 330-4879

Once processing has begun, changes or cancellations may no longer be possible.

6. Lost or Damaged Packages

Customer satisfaction is important to us.

Damaged Items

If your package arrives damaged, please contact us within 72 hours of delivery and include clear photographs of:

The damaged product
The packaging
The shipping label

After review, we will arrange a replacement or appropriate resolution.

Lost or Stolen Packages

Drapeloria is not responsible for packages reported as lost or stolen after the carrier tracking status shows Delivered.

If tracking indicates successful delivery but you cannot locate your package, please:

Check with family members, neighbors, or building management.
Contact the shipping carrier directly.
File a claim with the carrier when applicable.

Shipping Policy

Our Shipping Philosophy